FAQ
If you have any additional questions or require further assistance, our dedicated support team is always ready to help. Simply reach out to us, and we’ll be more than happy to assist you.
TenTrade is an Investment Company providing online trading services on Forex and CFDs. TenTrade offers unparalleled trading conditions designed to meet all realistic expectations from both professional and less experienced traders.
Your funds are held in separate client money trust accounts with AA graded banks using the highest level of protection. For more information regarding our safety of funds, click here.
Opening an account with TenTrade is quite fast and simple. Click the “Trade Now” button on the top section of our website or click here to fill in the registration form directly. Once the application form is submitted, you will receive a welcome email that contains all trading account details, including your MT5 Login ID, password and server settings.
Definitely. Before trading with TenTrade, you will need to complete our secure verification procedure in order to confirm your identity.
TenTrade offers a robust payment system where you can fund your trading account fast and securely using plenty of deposit options, including major credit/debit cards, wire transfer and e-wallets. For more details regarding our deposit options, continue here.
You may contact our customer service team 24 hours a day, 5 days a week (Mon-Fri) through email, telephone and live chat support.
Our market-leading price feeds are streamlined by trusted interbank liquidity providers in a fair and transparent trading environment for all traders.
No. The Commodity Futures Trading Commission (CFTC) regulation inhibits US clients from trading with non-US brokers. Since TenTrade is a global broker that strictly follows all international laws and regulations, no US clients are accepted.
TenTrade allows you to set your own trading limits with the freedom to choose a leverage ratio from 1:1 to 1:500, depending on your trading goals, exposure needed and risk appetite.
At TenTrade, we provide different types of accounts with tempting conditions that match any trading style. Have a look at our account packages here.
The minimum amount to deposit and start trading with TenTrade is 100USD or equivalent.
TenTrade allows you to invest in the most traded financial markets including Forex Currencies, Energies, Commodities and Futures, Cryptocurrencies, Stock CFDs and Indices. For more details regarding our trading products, continue here.
Yes, our Meta Trader 5 trading platform is enabled for algorithmic (automated) trading strategies.
Yes. Cryptocurrency trading is featured in all trading accounts types on offer.
The trading session for all our Forex currency pairs opens on Monday at 00:00 sever time and closes on Friday at 23:55 server time, whereas the Metals session is open for trading at 01:00 server time daily and closes at 23:45 server time daily. The trading hours of Futures and Indices CFDs vary, depending on the instrument itself. For more information, please check our contract specifications.
RISK DISCLAIMER “Contract for Differences” (CFDs) are usually leveraged products. Trading Over-The-Counter (OTC) CFDs related to commodities, Forex, Indices and Shares, carries a high level of risk and can result in the loss of all of your investment. As such, CFDs may not be appropriate and/ or suitable for all investors. You should not invest money that you cannot afford to lose. Before deciding to trade, you should be aware of all the risks associated with OTC CFDs trading, and seek advice from an independent and suitably licensed financial advisor. Past performance does not constitute a reliable indicator of future results. Future forecasts do not constitute a reliable indicator of future performance. General information and/ or recommendations provided by the Company should not be interpreted as investment advice. For more information please visit our General Risk Disclosure Policy.
Disclaimer: Information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation
TenTrade is a brand name of Evalanch Ltd (hereinafter the “Company”) which is Licensed and regulated by the Seychelles Financial Services Authority with license number SD082.
Evalanch Ltd, with registration number 8429760-1, has its office registered at CT House, Office 9A, Providence, Mahe, Seychelles
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