About the Role

We are seeking an experienced Customer Support Manager to lead our support team. You’ll be responsible for managing customer inquiries, ensuring high satisfaction rates, and training team members.

Key Responsibilities

• Manage and supervise customer support team
• Develop and implement customer service policies
• Handle escalated customer issues
• Monitor support metrics and KPIs
• Train and mentor team members
• Ensure 24/7 customer support coverage

Requirements

• Minimum 5 years of customer support experience
• Team management experience required
• Fluent in English (other languages a plus)
• Strong communication and problem-solving skills
• Knowledge of multi-channel support systems
• Experience with trading or financial services is a plus

About the Role

Join our marketing team as a Digital Marketing Expert/Manager. You’ll develop and execute digital marketing strategies to drive brand awareness and customer acquisition.

Key Responsibilities

• Develop and execute digital marketing campaigns
• Manage social media presence and content
• Oversee SEO and SEM strategies
• Analyze marketing metrics and ROI
• Collaborate with design and content teams
• Manage marketing budget and resources

Requirements

• Bachelor’s degree in Marketing or related field
• Minimum 4 years of digital marketing experience
• Proficiency with marketing tools and platforms
• Strong analytical and reporting skills
• Experience with forex/trading marketing is preferred
• Leadership experience in managing marketing campaigns

About the Role

We’re looking for a talented PPC Specialist to manage and optimize our paid advertising campaigns across Google Ads, Facebook, and other platforms.

Key Responsibilities

• Create and manage PPC campaigns
• Optimize ads for maximum ROI
• Conduct keyword research and analysis
• Monitor campaign performance and budgets
• A/B test ads and landing pages
• Generate and present performance reports

Requirements

• Minimum 3 years of PPC management experience
• Google Ads and Facebook Ads certification preferred
• Strong analytical skills
• Experience with forex/financial trading campaigns
• Proficiency with analytics tools
• Excellent attention to detail

About the Role

Seeking a creative Motion Graphic Designer to produce engaging video content and animations for our marketing campaigns and trading platform.

Key Responsibilities

• Create motion graphics and animations
• Develop video content for marketing campaigns
• Design promotional materials
• Collaborate with marketing and content teams
• Maintain brand consistency across all designs
• Stay updated with design trends and tools

Requirements

• Minimum 3 years of motion graphic design experience
• Proficiency in Adobe Creative Suite (After Effects, Premiere, etc.)
• Strong portfolio demonstrating animation work
• Knowledge of video production workflow
• Excellent visual storytelling skills
• Understanding of web and social media formats

About the Role

Expand TenTrade’s presence in Nigeria as a Business Development Manager. You’ll identify growth opportunities and build strategic partnerships in the region.

Key Responsibilities

• Identify and develop new business opportunities
• Build and maintain strategic partnerships
• Develop local market strategies
• Manage client relationships and accounts
• Conduct market research and analysis
• Meet revenue targets and KPIs

Requirements

• Minimum 5 years of business development experience
• Strong understanding of Nigerian market
• Excellent networking and negotiation skills
• Track record of closing deals
• Experience in forex/trading industry preferred
• Fluent in English and local languages a plus

About the Role

Lead business development efforts across Latin America. You’ll drive growth by establishing partnerships and expanding our market presence in the region.

Key Responsibilities

• Develop business expansion strategies for LATAM
• Build relationships with brokers and partners
• Identify market opportunities and gaps
• Manage partnership agreements and contracts
• Monitor regional market trends
• Report on business development metrics

Requirements

• Minimum 5 years in business development
• Knowledge of LATAM markets and regulations
• Fluency in Spanish and English required
• Strong sales and negotiation background
• Experience in forex/financial services
• Ability to work independently and remotely

About the Role

Join our growth team as a Paid Acquisitions Specialist focused on LATAM. You’ll optimize customer acquisition campaigns and drive user growth.

Key Responsibilities

• Manage paid acquisition campaigns
• Optimize campaign performance and CPA
• Analyze user acquisition data
• Test new acquisition channels
• Collaborate with marketing and product teams
• Prepare acquisition reports and insights

Requirements

• Minimum 3 years in paid acquisition/user growth
• Experience with regional campaigns in LATAM
• Proficiency with analytics and tracking tools
• Fluency in Spanish and English
• Strong understanding of forex/financial advertising
• Data-driven decision making skills

About the Role

Manage our social media presence across LATAM. Create engaging content and build community to grow our brand awareness and user engagement.

Key Responsibilities

• Create and schedule social media content
• Engage with followers and community management
• Monitor social media trends and conversations
• Develop social media strategies
• Analyze performance metrics
• Collaborate with content and marketing teams

Requirements

• Minimum 3 years of social media management
• Fluency in Spanish and English
• Strong understanding of LATAM culture and trends
• Experience managing trading/financial content
• Proficiency with social media tools and analytics
• Creative mindset with strong communication skills