Careers

Company Overview

We are seeking a dynamic and results-driven Education Executive who will be responsible for developing, coordinating, and delivering educational content and training initiatives aimed at enhancing the financial literacy, trading skills, and product understanding of clients and prospects. The ideal candidate will serve as a bridge between TenTrade Africa Investment and its audience, ensuring that educational resources effectively support client retention, engagement, and conversion goals.

Key Responsibilities

• Design and deliver educational sessions (webinars, physical seminars, video tutorials, trading classes) tailored to beginner, intermediate, and advanced traders.
• Explain financial markets, trading platforms, product offerings (CFDs, Forex, Indices, etc.), and risk management strategies in an engaging and easy-to-understand manner.
• Conduct live market analysis sessions and Q&A forums with clients.
• Organize and manage online and offline trading bootcamps, workshops, and client training programs.
• Create and maintain high-quality, up-to-date learning materials (slides, manuals, videos, blogs) in collaboration with the content and marketing team.
• Develop educational content tailored to different regional audiences.
• Translate complex financial concepts into accessible, client-friendly formats.
• Work closely with the sales, partnership, and marketing departments to align education with business goals.
• Support account managers and business development teams by providing training support for new clients and IBs (Introducing Brokers).
• Act as the go-to person for educational support, ensuring consistent messaging across platforms.
• Promote responsible trading behavior and support the company’s values on transparency and risk awareness.

Qualifications

• Bachelor’s degree in Finance, Economics, Education, Marketing, or related fields.
• Strong knowledge of trading platforms (e.g., MetaTrader 4/5), Forex, CFDs, and the financial markets.
• Excellent presentation, public speaking, and communication skills.
• Experience hosting webinars or seminars (online and offline).
• Ability to explain complex financial concepts in simple terms.
• Experience in content creation and video-based training tools.

Minimum Experience Required

Applicants must have at 2+ years of experience in financial education, brokerage services, or training and development.

What We Offer

– 15 days of paid annual leave
– Regular team outings and bonding events
– Support for professional growth and educational development
– Competitive salary based on experience and skills
– Performance-based bonuses

How to Apply:

Send your detailed CV and a brief cover letter to [email protected] with the subject “Application – Education Executive “.

Company Overview

We are seeking a dynamic and results-driven Front Desk Executive who will serves as the first point of contact for clients, partners, and visitors. This role requires a professional and welcoming demeanor to represent TenTrade Africa Investment positively, both in-person and via communication channels. The ideal candidate will be responsible for front office coordination, client reception, call handling, and supporting administrative duties aligned with the company’s operations.

Key Responsibilities

• Welcome clients, guests, and visitors warmly and professionally.
• Ensure the reception area is tidy, organized, and presentable at all times.
• Manage the front desk by receiving, screening, and directing incoming calls.
• Provide basic information to clients about the company’s services or direct them to the appropriate department.
• Maintain visitor logs and appointment registers.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Monitor inventory of office supplies and liaise with Admin for replenishment.
• Assist with scheduling meetings and preparing meeting rooms when needed.
• Perform light clerical tasks such as filing, scanning, and data entry.
• Promptly communicate client or visitor concerns to the appropriate department.
• Support coordination of in-house events, trainings, and client visits.
• Uphold professional etiquette and confidentiality when dealing with sensitive information.
• Follow company protocol and compliance policies when dealing with client documentation and inquiries.

Qualifications

• Minimum of an OND/HND/Bachelor’s Degree in Business Administration, Secretarial Studies, or related field.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong customer service orientation and attention to detail.
• Ability to multitask, remain calm under pressure, and manage time effectively.
• Familiarity with CRM or basic office management systems.
• Understanding of financial or investment industry practices is an added advantage.

Minimum Experience Required

Applicants must have at 2 years of front desk or administrative experience, preferably in a finance or brokerage environment.

What We Offer

– 15 days of paid annual leave
– Regular team outings and bonding events
– Support for professional growth and educational development
– Competitive salary based on experience and skills
– Performance-based bonuses

How to Apply:

Send your detailed CV and a brief cover letter to [email protected] with the subject “Application – Front Desk Executive”.

Company Overview

TenTrade is a global online trading platform delivering innovative solutions for forex, gold, and oil traders. With a focus on performance, education, and proprietary technology—including a unique Funded Trader Program—TenTrade empowers traders to reach their financial goals in a secure and dynamic environment.

Role Summary

As a Graphic Designer, you will be responsible for producing compelling visual materials aligned with TenTrade’s brand identity. Your designs will support digital marketing campaigns, website content, social media, email marketing, and internal communications. You’ll collaborate closely with motion designers, copywriters, and the performance marketing team to ensure high-impact visuals that engage users and drive conversions.

Key Responsibilities

• Design high-quality graphics for digital ads (Meta, Google, YouTube), social media, landing pages, emails, and presentations.
• Design promotional material for digital campaigns such as Landing pages, web banners and Social media visuals.
• Design for the company’s Website and Mobile App. Product updates, such as additional
website pages, new sections, logos and icon sets.
• Collaborate with content writers, motion designers, and paid media specialists to build cohesive campaigns
• Adapt creative content to multiple formats, languages, and ad specifications
• Optimize visuals for mobile/web performance and conversion goals
• Develop and maintain reusable design systems, UI kits, and internal asset libraries
• Stay updated with design trends, best practices, and platform creative requirements

Skills and Competencies

• Sc/BA in Graphic Design or relevant field.
• 2+ years’ experience in a similar role.
• Portfolio with at least two completed design projects.
• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma & Canva.
• Strong understanding of visual hierarchy, layout, typography, and brand identity
• Experience designing for performance marketing and digital lead generation
• Ability to interpret briefs and deliver on brand and business objectives
• Knowledge of ad formats and creative specs for Meta, Google Ads, and YouTube
• Intermediate to advanced English level (written and verbal)

Additional Duties & Responsibilities

• Collaborate with motion graphic designers on hybrid static/animated projects
• Maintain and organize brand asset libraries and design documentation
• Support the product team with minor UI/UX elements or icon design when needed
• Participate in weekly team meetings and creative brainstorming sessions
• Assist in quality control of visual content across all platforms and touchpoints

What We Offer

• Flexible remote or hybrid work structure (Colombia or Remote)
• 21 days of paid annual leave + birthday day off
• Access to educational resources, training, and design certifications
• Competitive salary based on experience and portfolio strength
• Annual performance bonuses and incentives
• Career development opportunities in a growing international fintech company
• Fast-paced, collaborative, and creative team culture

Send your CV today!
[email protected]

Company Overview

We are seeking a reliable and detail-oriented IT Support Specialist to join our team. This role is responsible for maintaining and supporting the organization’s IT infrastructure, ensuring system security, providing timely technical support to employees, and optimizing our network and hardware systems for smooth day-to-day operations.

Key Responsibilities

• Set up and configure PCs, laptops, printers, and other peripherals for new and existing staff.
• Perform routine maintenance, upgrades, and diagnostics on all hardware.
• Maintain an accurate inventory of all IT equipment and accessories.
• Install, configure, and regularly update antivirus and endpoint security tools.
• Monitor potential cybersecurity threats and ensure adherence to IT security policies.
• Implement system patches and updates across all devices.
• Set up and maintain stable network environments, including LAN, Wi-Fi, and VPN connections.
• Troubleshoot and resolve network issues; escalate or liaise with ISPs when needed.
• Manage and configure firewalls, routers, switches, and access points.
• Manage company email platforms.
• Set up user accounts, permissions, and manage access rights across systems.
• Troubleshoot login issues, email delivery problems, and sync errors.
• Provide day-to-day first-level IT support to staff across departments.
• Offer quick resolutions to system-related issues (hardware/software).
• Provide basic IT training and best-practice guidelines to staff as needed.
• Ensure data backup solutions are functioning correctly and tested regularly.
• Support the implementation of business continuity and disaster recovery plans.

Qualifications

• Industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft certifications).
• Experience with cloud services (e.g., AWS, Azure) and remote desktop tools.
• Basic knowledge of scripting or automation (e.g., PowerShell, Bash).
• Familiarity with helpdesk ticketing systems and documentation practices.
• Proven experience in IT support or systems administration roles.
• Strong knowledge of Windows and macOS environments.
• Familiarity with antivirus tools, security protocols, and IT compliance standards.
• Experience with Microsoft 365, Google Workspace, and email administration.
• Proficient in managing networking devices (routers, switches, firewalls).
• Ability to diagnose, analyze, and resolve technical issues independently.
• Excellent interpersonal and communication skills to support non-technical users.
• Strong multitasking ability and attention to detail.

What We Offer

– 15 days of paid annual leave
– Regular team outings and bonding events
– Support for professional growth and educational development
– Competitive salary based on experience and skills
– Performance-based bonuses

How to Apply:

Send your detailed CV and a brief cover letter to [email protected] with the subject “Application – IT Support Specialist”.

Company Overview

TenTrade is a global online trading platform offering innovative solutions for forex, oil, and gold traders. With cutting-edge tools, educational resources, and a unique Funded Trader Program, TenTrade empowers traders to achieve their financial goals

Role Summary

The PPC Specialist will manage complex advertising funnels for TenTrade.com and MySureFunds.com, including lead generation via Meta, Google Ads, DSPs, and other paid platforms. The ideal candidate will take ownership of strategy, execution, and optimization of all paid media campaigns aligned with the company’s goals.

Key Responsibilities

• Plan, execute, and optimize paid advertising campaigns across Meta (Facebook/Instagram), Google Ads, and Display Networks
• Manage lead generation funnels with advanced audience targeting and A/B testing
• Implement and maintain tracking using Google Tag Manager and integrate analytics platforms
• Utilize DSPs for programmatic media buying and retargeting strategies
• Monitor and analyze campaign KPIs (CTR, CPA, CPM, ROAS) and optimize accordingly
• Work closely with designers to ensure engaging ad creatives are delivered
• Develop campaign performance reports with actionable insights
• Collaborate with SEO and content teams to align acquisition strategy
• Stay current with ad platform updates, privacy changes, and algorithm shifts Lead Generation via different google funnels

Skills and Competencies

• Proven experience managing PPC campaigns on Meta and Google Ads
• Deep understanding of conversion tracking, tags, pixels, and event setup
• Experience with lead generation, performance funnels, and automation tools
• Familiarity with DSP platforms and retargeting strategies
• Strong analytical skills and attention to detail
• Comfortable working independently and reporting results remotely

Additional Duties & Responsibilities

• Participate in weekly team strategy calls and planning sessions
• Maintain documentation and internal reports for assigned tasks
• Provide training or guidance to junior team members when needed
• Actively communicate progress, blockers, and improvements
• Contribute to brainstorming sessions for campaigns, content, or product improvements

What We Offer

• Flexible hybrid or remote work arrangement
• 21 days of paid annual leave + birthday off
• Access to educational resources, training, and certifications
• Competitive salary based on experience and performance
• Annual performance bonuses and incentives
• Career development opportunities in a growing international fintech company
• Supportive, fast-paced, and collaborative team culture

Send your CV today!
[email protected]

Company Overview

TenTrade is a global online trading platform offering innovative solutions for Forex, Oil, and Gold traders. With cutting-edge tools, a unique Funded Trader Program, and comprehensive educational resources, TenTrade empowers traders to achieve their financial goals in a secure and regulated environment.

Role Summary

As the Social Media Manager, you’ll take ownership of our organic presence across platforms like Twitter/X, Instagram, Facebook, LinkedIn, and YouTube. Your mission is to drive brand awareness, educate our audience, and grow an engaged trading community. You will create and execute
platform-specific strategies, develop content in collaboration with design and content teams, and ensure all communication is aligned with our brand voice and regulatory guidelines. The ideal candidate understands both the fast pace of financial markets and the nuance of community- building in regulated industries.

Key Responsibilities

• Manage and oversee all official social media accounts (Instagram, Facebook, LinkedIn, X, TikTok, YouTube) LATAM.
• Coordinate the creation of content in line with brand tone and strategic goals.
• Boost posts and manage paid ad campaigns on Meta, LinkedIn, and other relevant platforms under direction and with performance goals in mind.
• Create engaging posts on trading topics, market updates, platform features, and educational content.
• Manage day-to-day publishing, including stories, reels, shorts, and polls.
• Monitor community activity and respond to comments, questions, and DMs in a timely and brand-consistent manner.
• Collaborate with designers and content writers to develop branded visuals and posts.
• Work with compliance to ensure all published content adheres to regulatory guidelines s (e.g., Google/Meta ad compliance for financial services).
• Track and analyze performance metrics (engagement, follower growth, reach, conversions).
• Coordinate live social coverage of webinars, events, promotions, or trading competitions.
• Identify trends, memes, and engagement tactics that can be adapted for the trading audience.

Skills and Competencies Minimum Experience Required

• +2 years of experience in a social media or digital content role (preferably within financial services or trading)
• BSc or MSc in Marketing, Communications, PR, or a related field
• Proven experience managing social channels for brands in trading, fintech or crypto
• Excellent knowledge of Facebook, Instagram, Twitter/X, LinkedIn, YouTube, and emerging social channels
• Strong copywriting skills with the ability to write in a clear, concise, and trader-friendly tone
• Experience managing social media for a fintech, brokerage, or regulated financial services brand
• Familiarity with community-building, influencer collaboration, and organic growth tactics
• Understanding of compliance considerations in financial promotions and regulated jurisdictions
• Creative mindset with the ability to adapt to trends quickly
• Proficiency with social media tools (e.g. Hootsuite, Buffer or AgoraPulse)

Additional Duties & Responsibilities

• Participate in weekly team meetings and campaign briefings
• Prepare and share monthly performance reports with key insights
• Work with the paid media team to coordinate boosted or sponsored content
• Assist with content localization and cultural adaptation for multilingual audiences
• Contribute ideas for social-led promotions, contests, or product updates

What We Offer

• Flexible hybrid or remote work arrangement
• 21 days of paid annual leave + birthday off
• Access to educational resources, training, and certifications
• Competitive salary based on experience and performance
• Annual performance bonuses and incentives
• Career development opportunities in a growing international fintech company
• Supportive, fast-paced, and collaborative team culture

Send your CV today!
[email protected]

Company Overview 

We are seeking a seeking a highly motivated and experienced Customer Support Executive to deliver exceptional service to our clients. The ideal candidate will have a strong background in client relations within the financial or investment services industry and will be responsible for handling inquiries, resolving issues, and ensuring a smooth, efficient client experience across all support channels.

Key Responsibilities 

• Respond promptly and professionally to client inquiries via phone, email, live chat, and other support channels.
• Handle account-related requests such as onboarding, funding, withdrawals, and platform navigation.
• Provide expert-level guidance on the company’s investment products and services.
• Troubleshoot technical issues and liaise with relevant departments for swift resolution.
• Escalate complex or high-risk cases to senior support or compliance teams, ensuring proper follow-up.
• Maintain detailed and accurate records of client interactions in the CRM system.
• Deliver proactive client education and ensure clients are aware of promotions, new features, and relevant updates.
• Ensure compliance with internal procedures and regulatory requirements in all client interactions.
• Support client retention efforts by providing timely, empathetic, and solution-oriented service.
• Collaborate with internal departments (sales, compliance, etc.) to enhance client satisfaction and streamline service delivery.
• Contribute to ongoing process improvement by sharing client feedback and recommending solutions.

Qualifications 

• Bachelor’s degree in Business, Finance, Communications, or a related field.
• Minimum of 3 years’ experience in customer support or client services within the financial, fintech, or investment industry.
• Excellent verbal and written communication, interpersonal, and problem-solving skills.
• Sound knowledge of trading platforms, investment products, and basic financial services.
• Proficiency with CRM platforms, live chat platforms, support analytics and customer engagement tools.
• Strong organizational and strategic thinking skills.
• Ability to remain calm under pressure and resolve issues efficiently and professionally.
• Excellent interpersonal and problem-solving skills.
• Customer-first mindset with a passion for delivering quality service.
• Knowledge of investment products, brokerage operations, and regulatory frameworks is a strong plus.

 Minimum Experience Required 

Applicants must have at 3+ experience in customer support or client services within the financial, fintech, or investment industry.

 What We Offer 

– 15 days of paid annual leave 
– Regular team outings and bonding events 
– Support for professional growth and educational development 
– Competitive salary based on experience and skills 
– Performance-based bonuses  

 How to Apply:  :
Send your detailed CV and a brief cover letter to [email protected] with the subject “Application – Customer Support Executive “.